Shipping policy

SHIPPING POLICY

At KoLuxury, we are committed to delivering your favorite luxury fragrances quickly, safely, and securely across the United States.

PROCESSING TIME
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

SHIPPING TIME
Estimated delivery time within the USA:
• Standard Shipping: 3–7 Business Days
• Express Shipping: 2–4 Business Days

Please note that delivery times may vary during holidays, promotions, or due to carrier delays.

SHIPPING COST
Shipping charges are calculated at checkout based on your location and selected shipping method.

ORDER TRACKING
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

LOST OR DELAYED PACKAGES
KoLuxury is not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping information provided during checkout. However, our support team will always assist you in resolving any shipping issues.

INCORRECT ADDRESS
Please ensure your shipping address is accurate before placing your order. Orders shipped to incorrect addresses provided by customers may not be eligible for replacement or refund.

CONTACT US
If you have any questions regarding shipping or your order status, please contact our support team anytime.